Legal
What we collect on this site, why we collect it, and the choices you have. Last updated 28 July 2026.
X18 Global ("X18", "we", "us") builds AI systems, automation pipelines, and growth infrastructure for enterprise teams. We operate from Melbourne, Australia, and work with clients globally. This policy explains what we collect on x18global.com and how we handle it.
Information you give us: your name, work email, company, and anything you include in a message or when you book a call. Bookings run through our scheduling provider (Cal.com), which processes the details you enter there.
Usage data: we use Google Analytics 4, which sets cookies and collects information such as your IP address, device and browser type, the pages you view, approximate location, and how you arrived at the site.
To respond to enquiries, scope and deliver engagements, understand which content is useful, and improve the site and our services. Where the GDPR applies, we rely on consent, performance of a contract, and our legitimate interest in understanding and improving how the site is used.
Analytics on this site is provided by Google Analytics 4 (Google LLC). Analytics data may be processed on servers outside Australia, including in the United States. You can opt out of Google Analytics with Google's browser add-on at tools.google.com/dlpage/gaoptout, or block cookies in your browser settings. We do not run advertising pixels on this site.
We do not sell or rent personal information. We share it only with the service providers that run this site and our business — analytics (Google), scheduling (Cal.com), and website hosting and content delivery — and where the law requires us to.
We keep personal information only as long as needed for the purposes above, and protect it with reasonable technical and organisational safeguards. No system is perfectly secure, and we cannot guarantee absolute security.
We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. You can ask us to access, correct, or delete the personal information we hold about you. If the GDPR applies to you, you also have rights to restriction, portability, and objection. Contact us first with any concern; Australians can also complain to the OAIC at oaic.gov.au.
Reach us through the contact page or on LinkedIn. If we change this policy, we will post the updated version here with a revised date.