Products
Two live products. Custom builds for the rest.
Battle-tested systems already powering businesses across Australia, the US, and Israel, plus bespoke AI and automation infrastructure for everything else.
TL;DR
- X18 Agency is an automated review engine that puts local businesses at the top of Google Maps.
- X18 Web builds high-performance, booking-integrated websites for healthcare providers.
- Beyond the products, we build custom AI, automation, and growth infrastructure around your stack.
Own the top of Google in your area.
An automated 5-star review engine that lifts local businesses to the top of Google Maps. It identifies happy customers, asks at the right moment, protects against negative reviews, and showcases the results. Done-for-you, already powering 500+ clinics.
- Automated 5-star review collection
- Google Maps top-3 ranking
- Negative review protection
- Done-for-you setup & support
High-performance websites built for healthcare.
Purpose-built websites for medical, dental, and healthcare providers. Mobile-first, SEO-ready, and integrated with patient booking. Designed around how clinics actually win patients, not generic templates.
- Clinic-optimised design system
- Patient booking integration
- SEO-ready architecture
- Sub-2s mobile performance
And everything else, built to fit.
Most of what we do is custom. RAG knowledge bases, AI agents, CRM automation, internal dashboards, and the integrations that tie them together.
RAG knowledge systems
Query your contracts, files, and data in natural language, with sourced answers.
AI agents & automation
Systems that handle the repetitive work and the handoffs between your tools.
Revenue infrastructure
CRM buildouts, lead intelligence, and conversion systems that compound.
Operations dashboards
Real-time visibility pulled from the systems you already run.
Web & applications
High-performance apps, internal tools, and API integrations to production standard.
Fractional tech leadership
Roadmaps and hands-on execution from operators, not advisors.
Questions, answered.
Are these products or custom builds?
Both. X18 Agency and X18 Web are live, productised systems you can buy today. For everything else, from RAG knowledge bases to CRM automation, we build custom infrastructure around your business.
Do the products work outside healthcare?
The Review Engine works for any local business that relies on Google. X18 Web is tuned for healthcare, but the underlying approach applies to any conversion-focused site.
Can you integrate with our existing systems?
Yes. We connect to the tools you already use rather than asking you to rip and replace. Integration is usually where the biggest returns are.
Both. X18 Agency and X18 Web are live, productised systems you can buy today. For everything else, from RAG knowledge bases to CRM automation, we build custom infrastructure around your business.
See which system fits you.
A 30-minute call to map the highest-leverage place to start. No obligation.
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